F
Great design, but a lack of quality in construction & service
This guitar was purchased as a gift and we love its style and sound.
BUT it came with broken off wood where the cables should have gotten through properly, like someone put too much violence in their work.
This bad construction was described as "not made in the most aesthetically pleasant way" by Thomann and all they offered was a 20 EUR voucher, which is probably not more than the delivery cost if we would have exchanged the guitar. We perceived this communication as condescending. This low bar of (missing) customer service was a disappointment. Happy to pay more somewhere else.
BUT it came with broken off wood where the cables should have gotten through properly, like someone put too much violence in their work.
This bad construction was described as "not made in the most aesthetically pleasant way" by Thomann and all they offered was a 20 EUR voucher, which is probably not more than the delivery cost if we would have exchanged the guitar. We perceived this communication as condescending. This low bar of (missing) customer service was a disappointment. Happy to pay more somewhere else.
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